Effective date: November 05, 2025

Welcome to ANIMSHOP, the Japanese pop-culture and blindbox store in Switzerland. We respect your privacy and are committed to protecting your personal data when you visit our website, contact us, shop in-store, or register for our events. Our policy follows Switzerland’s nFADP and (where applicable) the EU GDPR.

1) Who we are (Data Controller)

ANIMSHOP
Rue Adrien-Pichard 9, 1003 Lausanne, Switzerland Contact Animshop
Email: contact@animshop.com
Phone: +41 21 311 15 11 Contact Animshop

We currently operate in Lausanne and are expanding to Zurich (coming soon).

2) What data we collect

  • Identification & contact data: name, email, phone (e.g., when you write to us or pre-register for events). Contact Animshop
  • In-store or event data: registration details for cosplay, pop-ups, and other activities. About Us(1)
  • Order & delivery data (for future online shop): shipping/billing details; payments handled by secure providers (we don’t store full card details). Homepage(1)
  • Usage data & cookies: IP address, device/browser info, pages viewed, and interactions for performance, security, and analytics of our site.

3) Why we use your data (purposes & legal bases)

  • Customer service & communications (contract / legitimate interest / consent).
  • Event management such as cosplay and pop-ups (contract / legitimate interest / consent). About Us(1)
  • Sales & fulfillment (future e-commerce) including order confirmations, delivery, returns (contract / legal obligation). Homepage(1)
  • Safety, security, and fraud prevention (legitimate interest / legal obligation).
  • Marketing (only if you opt-in): updates about products, events, and launches (consent; you can unsubscribe anytime).

4) Cookies & analytics

We use cookies to run our site, remember preferences, and understand traffic. You can control cookies in your browser; blocking some may impact features. If we add third-party analytics or advertising cookies, we’ll display a consent banner with choices.

5) Sharing your data

We never sell your personal data. We share data only with trusted service providers when necessary:

  • Payment processors (for future online checkout).
  • Logistics partners for deliveries.
  • Event tools/partners for ticketing or pre-registration when required. Contact Animshop

All partners are bound by contracts and must comply with Swiss/EU data protection standards.

6) International transfers

If services process data outside Switzerland/EEA, we use recognized safeguards (e.g., adequacy decisions or standard contractual clauses).

7) Data retention

We keep data only as long as needed for the purposes above, accounting, legal requirements, and to resolve disputes. When no longer needed, we securely delete or anonymize it.

8) Your rights

Under nFADP (and GDPR where applicable), you can:

  • Access, correct, or delete your data
  • Object to processing or restrict it
  • Withdraw consent (for marketing)
  • Request portability (where applicable)

To exercise these rights, email contact@animshop.com. We’ll respond within the statutory timeframes.

9) Security

We use technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration. Access is limited to staff and providers who need it.

10) Minors

Our products and events are for general audiences; if we learn we collected personal data from a child without proper consent, we’ll delete it.

11) Changes to this policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. We’ll post updates here with a new effective date.

12) How to contact us

Questions or requests about privacy?
Email: contact@animshop.com
Address: ANIMSHOP, Rue Adrien-Pichard 9, 1003 Lausanne, Switzerland Contact Animshop
Phone: +41 21 311 15 11 Contact Animshop